Terms & Conditions

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PLEASE READ CAREFULLY

Etravel offers variety of tours, packages and services (“products”) through its website. Because our Terms & Conditions contain legal obligations, we encourage you to read them carefully. The purchase of any travel service offered by Etravel constitutes a contractual arrangement between the person making the booking and Etravel, and represents acceptance of Etravel´s Terms & Conditions described here. Please ensure that you understand and read the Terms & Conditions carefully prior to booking.All bookings made online require full payment at the time of booking. Etravel accepts Visa, MasterCard, Diners Club, JCB, Discovery and American Express .After your booking is confirmed, you will receive an email that includes vouchers for purchased services. Please print this document and bring it along to Iceland as this will be your proof of payment and to be used as a voucher in your Iceland visit.Please check all details on your confirmation carefully to ensure they are exactly as you requested. In the event of discrepancy, please contact Etravel immediately as it may not be possible to make changes later.

LIABILITY

Etravel dislaims responsibility for any loss, damage, accidents, sickness or changes in schedules caused by weather, strikes or any other irregularity outside Etravel´s control. Etravel reserves the right to alter itineraries, departures times without prior notice, should the necessity arise. In case of changes, such as changes in flight schedule (domestic or international) etc., the customer has to pay for any additional cost caused by this (such as extra hotel nights, meals etc.). We would like to ask our guest to keep in mind that weather in Iceland can be very changeable and there we might have to make sudden changes of the itinerary and ask our guests for patience and flexibility in those cases.

PAYMENTS AND VALIDITY OF PRICES

All rates shown on Etravel´s websites are rates from our suppliers and we reserve the right to correct or change them according to possible changes from suppliers. The rates that are listed on our webite are displayed in Icelandic kronas and are per person, unless otherwise is specified. All bookings made through Etravel´s websites www.visitwestmanislands.comwww.GoldenCirlceIceland.com or www.visiticeland.net require a full payment with credit card at the time of booking. Etravel accepts all major cards (Visa, Mastercard, Maestro, Visa Electron and etc)

INSURANCE AND HEALTH CARE

Please note that individual travel insurance is not included in the tour prices. Therefore it is important that clients arrange for their own travel insurance before visiting Iceland. Medical assistance and health care is however, readily available in Iceland.Residents of EEA member countries should not forget to bring their European Health insurance card (EHIC)

CANCELLATION & CHANGING FEE

All cancellations must be made by letter or e-mail and confirmed by Etravel. Cancellation is confirmed when In conformity with business practices within the Icelandic travel industry, the Travel Agent is obliged to charge cancellation fees to passenger(s) as follows:

CANCELLATION CHARGES*

*Ferry cancellation fee is 500 ISK
*Note that the service provider often has his own cancellation policy and that will appear when you finalize the booking. Their cancellation policy trumps our cancellation policy.

CHANGING FEE*

*There is a changing fee of 500 ISK per order

Privacy policy

All personal information will be strictly confidential and will not be given or sold to a third party.

Governing law / Jurisdiction clause

These Terms and Conditions are in accordance with Icelandic law.

DISCLAIMER

You accept that Etravel acts as a booking agent for third party subcontractors and accepts no liability for the acts or omissions of those third party subcontractors.

COMPLAINTS

If you have a problem during your holiday, please inform the relevant supplier (e.g. hotel) immediately so that they can endeavor to put things right. If your complaint cannot be resolved locally, your complaint must reach Etravel within 30 days from departure from Iceland. Otherwise possible compensation is not valid. All information on our websites are subject to change. Etravel reserves the right to alter/change/correct mistakes that may possibly appear on www.visitwestmanislands.comwww.GoldenCircleIceland.com or www.visiticeland.net .

Etravel ehf Funalind 13 – 201 Kópavogur – Iceland – Internet homepage: www.etravel.is Information e-mail: etravel@etravel.is

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